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FAQ: Password

I forgot my password.

Please click on „Forgot password?“ on the login page of the Regensburg Catalogue plus. You will receive a new password via e-mail.

Please note: After entering a wrong password five times your account will be blocked. Please click on „Forgot password?“ before.
If your account is blocked or for all other questions concerning your account, please contact our staff at the information desk personally, per phone or per e-mail.


What is my password when I log in for the first time?

Your original password is your birthday in a 4-digit format (DDMM).
Example: Your birthday is May 21, your password is 2105.

In the next step you will be asked to create a new password; it must be 6 to 12 characters long. You may use letters, numbers, special characters. They are case-sensitive.

You may change your password any time in your account at the Regensburg Catalogue plus:
1. My account
2. User details
3. Change password

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