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Prof. Dr. Bernd Heinrich

Heinrich Phone:

Office Hours:
+49 941 943-6101
+49 941 943-6120
VG 3.37

by appointment

Research field within the Alliance ("Themenverbund")


Die Forschungsthemen umfassen sowohl theoretische als auch anwendungsorientierte Fragestellungen der Wirtschaftsinformatik:

Prozessmanagement, -simulation und -planung

Flexibilisierung von Prozessen mit Hilfe semantischer Web Services

Planung und Entwicklung von Location-based Services und Applikationen auf mobilen Endgeräten

Messung der Daten-/Informationsqualität und ökonomische Planung von Datenqualitätsmaßnahmen

Diffusion von Plattformen im Bereich Online Social Networks und Social Media

Short biography

Bernd Heinrich, born in 1972, studied Management Information Systems at the University of Regensburg from 1994 to 1999 and specialized in the fields of Information Engineering, Banking Information Technology, and Operations Research. Starting in 1999, he worked at the University of St. Gallen/Switzerland in the fields of Information Systems Architectures and Customer Relationship Management and received his doctorate in 2002. From 2002 to 2008, Bernd Heinrich was Research Assistant at the University of Augsburg. In 2007, he habilitated with his work covering Information Systems Architectures, Data Quality, Process Planning and Diffusion of Communication Standards. For his habilitation thesis, he received the Scientific Award of the Federal State Bank of Bavaria as well as the Scientific Award of the UPM-Kymmene GmbH. In 2009, he received the Scientific Award of the Kurt und Felicitas Viermetz foundation for his extraordinary commitment and his exceptional work in the task of improving the profiling of the Faculty of Business and Economics at the University of Augsburg.

In 2008, Bernd Heinrich obtained two offers for chairs of Management Information Systems at the University of Innsbruck as well as the Technical University of Chemnitz. From 2009 to 2011, he led the department of Management Information Systems II at the University of Innsbruck as university professor. In 2011, he obtained an offer for the Chair of Management Information Systems II at the University of Regensburg, which he holds since October 2011. Bernd Heinrich responsibly acquired and leads / has led, amongst others, fundamental and applied research projects concerning the following topics:

  • Modeling, Self-Composition and Self-Configuration of Reference Processes based on Semantic Concepts (project SEMPRO) as well as the consecutive project SEMPRO2, both Deutsche Forschungsgemeinschaft (DFG), jointly with Prof. Dr. Hans Ulrich Buhl and Prof. Dr. Bernhard Bauer, 2005-2013
  • Automated Planning of Process Models, Fonds zur Förderung der wissenschaftlichen Forschung (FWF) and Deutsche Forschungsgemeinschaft (DFG), 2011-2016
  • Mobile Business and Social Media: Models and methods for both the explanation of the influence and application of innovative mobile technologies and digital social media, Internet Competence Center Eastern Bavaria, Free State of Bavaria, jointly with partners of the University of Regensburg, the University of Passau, the University of Bamberg and the University of Applied Sciences Landshut, 2015-2019
  • Application-oriented research projects, amongst others, with Datev eG, Siemens AG, Fujitsu Siemens Computers GmbH, HypoVereinsbank AG as well as Allianz AG.

Bernd Heinrich serves as a reviewer and track chair for several international conferences and scientific journals. He has authored a large number of articles in books and journals such as, for example, Decision Support Systems (DSS), Journal of Decision Systems (JDS), Informs Service Science, Zeitschrift für Betriebswirtschaft (ZfB) / Journal of Business Economics (JBE), Die Betriebswirtschaft (DBW), Die Wirtschaftsinformatik / Business & Information Systems Engineering (BISE), Electronic Markets (EM), Information Systems and E-Business Management (ISeB), Business Process Management Journal (BPMJ), Journal of Information Science (JIS), Academy of Marketing Science Review or ACM Journal of Data and Information Quality (JDIQ). Moreover, he has presented many of his findings at scientific conferences such as, for example, International Conference on Information Systems (ICIS), European Conference on Information Systems (ECIS), International Conference on Information Quality (ICIQ) or International Conference on Wirtschaftsinformatik.

His research interests are Data and Information Quality, Process Planning and Process Simulation, Data Mining and Text Mining techniques in Social Media, Service-oriented Architectures, increased Flexibility of Processes via Web Services and Mobile Services, Planning and development of Context-aware as well as User-related Services and Applications on Mobile Devices.

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