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Support

Just contact us with any questions and issues you have regarding IT at Regensburg University. On this page, you will find points of contact and information on how to use our services.


Opening Times
Information Centre Universität Regensburg
Term Time Mon-Thur 9.00-17.00
Fri 9.00-13.00
Vacation Mon-Thur 9.00-13.00 and 14.00-16.00
Fri 9.00-13.00

For students

The info centre for students is the central contact point for students regarding university IT problems:

  • How do I get a new password for my CC Account?
  • How do I connect with the wifi (StudiWLAN, eduroam, BayernWLAN)?
  • How do I use the computer rooms?
  • How can I print and copy at the university?
  • Which software is available for me as a student?

We will give you the answers to all of your questions!

How to find us

The info centre (Infostand) is located on the ground floor of the computer centre building (right next to the pond on the university campus).


For employees

Workgroup manager

Your workgroup manager will help you with all IT issues. You will find the office hours on the workgroup manager list.

IT support+

Our  IT-Support+ is a special but fee-based offer for you. Our Servicedesk team will help you to solve your individual IT problem from beginning to end, if required also on-site.

More information on IT support+ or simply contact the Servicedesk for employees.

User administration

Servicedesk for employees


RZ R 0.17, ground floor


Phone: +49 941 943-5555

servicedesk@uni-regensburg.de



  1. HOMEPAGE UR

Help & Support

Info centre for students

0941 943-4444

support@ur.de

Room RZ 0.02


Servicedesk for employees

0941 943-5555

servicedesk@ur.de

Room RZ 0.05