Specific research topics within this cluster include
- Use and management of IT in banking operations (including information system architectures, technical distribution channels, electronic customer relationship systems, electronic payment systems, information security)
- Interrelationship between computer scientists and business strategy
- Structures of the banking market in electronic business
- Quality assurance and process management
The chairs of Prof. Dr. Bartmann, Prof. Dr. Leist and Prof. Dr. Penzel, who have written numerous publications in national and international journals on the above-mentioned topics, are particularly involved in the cluster.
The following courses can be assigned to this cluster:
- IT use in banking operations
- Business intelligence in retail sales
- Banking in e-business
- Transformation of banks and IT
- Strategic management and IT
- Banking architectures
- Process management and quality management in financial services
The participants in the cluster work together with practitioners within the framework of cooperation and consulting as well as in the field of training and continuing education, among other things:
- Research cooperation with the affiliated institute ibi research at the University of Regensburg in the competence centres Retail Sales, Payment Systems, Business Process and Quality Management and IT Security
- Direct cooperation with various financial service providers on the key topics (including BMW Bank, Commerzbank, Deutsche Bank Privat und Geschäftskunden, Deutsche Postbank, Dresdner Bank)
- Collaboration in the know-how transfer network of ibi research (IBM, SAP, HP, Datev, all major German credit banks,...)