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FAQs for university members


Access to the University Library

Which areas of the University Library are currently accessible?

The following areas of the UB are accessible to university members (= staff and students of the University of Regensburg) :

  • Contact-free lending in the Central Library: Monday to Friday, 10:00-18:00
  • Textbook collection: Monday to Friday, 10:00 - 16:00
  • Reading rooms: please see opening hours

In this context, please note our Covid-19 updates to always receive the latest information.

Which areas of the UB are not yet accessible?

The manuscript reading room, the information center, the library card office, the group study rooms and the multimedia center are currently not accessible.

What hygiene and safety regulations currently apply on the premises of the library?

  • Proof of 3G in case of a 7-day-incidence exceeding 35 (does not apply to UR employees)
  • Compliance with the distance regulations (1.5 meters)
  • Wearing a medical mask (if the minimum distance of 1.5 meters is maintained, the mask can be removed at the workplace)
  • Please note: From Monday to Friday, the tables are cleaned daily before the reading rooms open. On weekends, users are asked to clean the desk themselves using the cleaning products provided.

Can I scan again?

Scanners are available in all reading rooms. Please scan only single chapters or a few pages (no whole books!) and keep your length of stay as short as possible. The scanner room in the Philosophicum is not open. Please note that currently no USB sticks are issued for loan.

Where can I find more information?

  • For general questions of any kind you can reach staff members of the University Library via the following phone number: 0941 943-3990 (Monday to Friday from 10:00 to 16:00).
  • You can currently only renew your library card online. To do so, please contact the following address: ausweis.ub@ur.de. To request a new identity card, please fill in this form: https://www.uni-regensburg.de/bibliothek/service/medien-nutzen-und-ausleihen/antrag-auf-einen-bibliotheksausweis/index.html
    We will then send you your library card by in-house mail.
  • You are always welcome to send us your request or question by e-mailinfo.ub@ur.de.
  • You can reach our chat information service Monday to Friday from 10:00 to 16:00 via the user "Auskunft UB".
  • If you have a subject-specific problem or concern, the subject specialists for the individual subjects are available to you at any time by e-mail. Find the respective contact person for your subject here.

Ordering and borrowing

Where can I order and/or borrow what media and where?

The following collections can currently be ordered or borrowed:

  • Stacks: Can be ordered via the Regensburg Catalogue plus, can be picked up at the contact-free lending area in the Central Library (Monday to Friday 10:00 - 18:00)
  • Textbook Collection: Can be borrowed on site via the self-checkout machine (Monday to Friday, 10:00  - 16:00)
  • Reading rooms: Can be borrowed on site in the respective reading room during opening hours
  • Reclam special collection (local identifier 55): Can be ordered via the Regensburg Catalogue plus, can be picked up at the contact-free lending area in the Central Library (Monday through Friday 10:00 - 18:00)
  • State Library and OTH holdings: Can be ordered via the Regensburg Catalogue plus, can be picked up at the contact-free lending area in the Central Library (Monday through Friday 10:00 - 18:00) .

What regulations must be observed when borrowing holdings from the reading rooms?


Access to the reading rooms is based on hygiene and security guidelines (please also refer to the current notices on site): 

  • Separate use of the entrance and exit
  • Proof of 3G in case of a 7-day-incidence exceeding 35 (does not apply to UR employees)
  • Compliance with the distance regulations (1.5 meters)
  • Wearing a medical mask (if the minimum distance of 1.5 meteres is maintained, the mask can be removed at the workplace)
  • Cooperation with the recording of contact data. For this purpose, please have your library card ready each time you enter and leave the reading room. You can find more information on contact data tracking at the University on this page (in German only)
  • Please look up the shelfmarks of the books you would like to borrow in advance in the Regensburg catalogue.
  • Please also check the loan status ("in reading room" or "borrowed") in the Regensburg catalogue in advance to make sure that the desired (text)book is available
  • Students of the University of Regensburg can borrow a maximum of five books from the reading rooms, the loan period is 14 days.
  • Books borrowed from the respective reading rooms can also be returned there during the entire opening hours of the respective reading rooms (or also in the contact-free lending area).
  • Please scan only single chapters or a few pages (no whole books!) and keep your stay as short as possible.The scanner room in the Philosophicum is not open.
  • Please note that we are currently not issuing USB sticks for loan
  • Special note for the reading rooms in the Philosophicum: The entrance for both reading rooms is on the lower level of PT 2 (entrance on the level of the examination office).


We kindly ask you to stay as short as possible for borrowing books in all reading rooms.

When can I fetch my ordered books?

As usual, you will be informed by e-mail as soon as the media you have ordered are available in the contact-free lending area. Please only come to the lending area after you have received the confirmation via e-mail.

What do I have to keep in mind when collecting ordered media from the Central Library?

Pick-up times at the Central Library's Circulation Area: Monday to Friday, 10:00 to 18:00.
The books are already booked to your user account.
When collecting your ordered media in the lending area, we kindly ask you to observe the required distance regulations (at least 1.5 metres). Wearing an medical mask in the lending and waiting area is obligatory.

Can I order books via interlibrary loan?

Members of the University of Regensburg can order books via interlibrary loan using the Regensburg Catalogue plus. As soon as the ordered interlibrary loan book has been booked in your library account, you can pick it up at the contact-free lending section in the Central Library.

How can I have my library card renewed?

At the moment you can only renew your library card online. Please contact the following address: ausweis.ub@ur.de 

To request a new identity card, please fill in this form: https://www.uni-regensburg.de/bibliothek/service/medien-nutzen-und-ausleihen/antrag-auf-einen-bibliotheksausweis/index.html
We will then send you your library card by in-house mail.


Loan periods and returning media

For how long may I keep borrowed media?

The following loan periods apply:

  • Textbooks and books from the stacks: 4 weeks
  • Books from the reading rooms: 2 weeks for students
    Employees of the university: a departmental loan is possible

If you belong to a risk group and for this reason it is not possible for you to return borrowed media personally in time, please contact us at 0941-943 3990 (Monday to Friday from 10:00 to 16:00) or by e-mail.

Where do I return media?

You can find blue boxes for book returns in the lending area in the Central Library (open from 10:00 to 18:00)  as well as in the textbook collection area (Monday through Friday, 10:00 - 16:00). Books borrowed from the reading rooms can be returned during opening hours either in the respective reading room or also in the contact-free lending area in the Central Library.

Can I renew overdue books?

If possible, you can renew your borrowed media via the Regensburg Catalogue plus. If renewal is no longer possible, please return them or send them to us by mail.

Can I make reservations?

You can make reservations for books from the stacks or the textbook collection via the Regensburg Catalogue plus. You will be informed by e-mail as soon as the reserved item is ready for you.
If another user has made a reservation for one of the items you have borrowed, you will receive an e-mail. In this case, please return the book as soon as possible.

Can I return borrowed books to the library by mail?

You are welcome to return borrowed books to the UB by mail.
Please include a note with your name and user number.

Universitätsbibliothek Regensburg, Ausleihe
Universitätsstr. 31
93053 Regensburg


Using e-books and other electronic media

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What do I have to consider if I want to use e-books and other electronic media from the University Library at home?

Please note that you have to be logged into the university network via VPN to use e-media or e-books that are subject to a fee. To use library services please use the profile "VPN UR home" or "VPN UR puplic" via the FortiClient.

VPN Instructions (PDF)

Information of the computing centre on VPN

In addition, the use of e-media is also possible with some providers by logging in via Shibboleth with the RZ/CC account.

Can I also access legal databases from home during the period of closure?

Currently, you can also access the legal databases from home via VPN.

can be accessed. Please refer to this manual for access to the Beck contents.

Unfortunately, the conventional access to Beck-Online from the campus (e.g. staff office) had to be deactivated for technical reasons. Therefore, it is mandatory to create an account at Beck-Online.


Service for students from risk groups

Please note: This service is aimed exclusively at students who, for health reasons, are currently unable to visit the reading rooms to use the reading stations or borrow books due to the risk of infection with the corona virus.

I belong to a risk group - where can I get assistance in borrowing items from the reading rooms?

For students from risk groups, books (maximum of five books from the reading rooms) can be taken out of the reading rooms by University Library staff and made available centrally on a specially set up shelf at the entrance of the contact-free lending area in the Central Library.
Eligible students from risk groups are asked to send an e-mail to ausleihe.ub@ur.de and indicate which books (please include the shelf mark) are needed from the reading rooms.

I belong to a risk group - are there protected individual workplaces?

A limited number of individual work booths are available in the central library for students from risk groups.

Affected students from risk groups are requested to contact ausleihe.ub@ur.de by e-mail and indicate the period of time during which a workspace is desired.


Contact information and answers to further questions

Can I currently renew my library card?

Please note: You can currently only renew your library card online. To do so, please contact the following address: ausweis.ub@ur.de

To request a new identity card, please fill in this form: https://www.uni-regensburg.de/bibliothek/service/medien-nutzen-und-ausleihen/antrag-auf-einen-bibliotheksausweis/index.html
We will then send you your library card by in-house mail.

Are library tours or courses currently taking place, e.g. on Citavi?

Under Dates and registration you can find information about our current digital training courses.

Until further notice, the weekly Citavi and Zotero consultation hour will take place via e-mail and a web meeting in Zoom. You will also find all information on our homepage: www.uni-regensburg.de/bibliothek/schulungen/studierende/citavi

Unfortunately, until further notice no guided tours or courses can take place in on-site form.

Can I hand in my dissertation while the library is closed?

Doctoral theses can only be submitted after prior consultation with the university writing office. You are welcome to call us for further information and to make an appointment at 0941/943-3904. If you are unable to reach us by telephone, you can also send an e-mail to dissertationen@uni-regensburg.de at any time. Please include your telephone number in case we have any follow-up questions. At https://epub.ur.de you will find important information and can - even in advance - create an entry for an online dissertation.

I have questions about copyright - who can I contact?

If you have any questions on the subject of copyright, please visit the page Copyright at the University of Regensburg or contact the appropriate contact person directly at urheberrecht@ur.de.

I have further questions - how can I get in contact with the staff at the University Library?

  • For general questions of any kind you can reach staff members of the University Library at the following phone number: 0941 943-3990 (Monday to Friday from 10:00 to 16:00).
  • You are welcome to send us your request or question by e-mail at any time: info.ub@ur.de.
  • You can reach us through the chat information desk Monday to Friday from 10:00 to 16:00 via the User "Auskunft UB" (more information).
  • If you have a subject-specific problem or concern, the subject specialists for the individual subjects are available to you at any time by e-mail. You can find the respective contact person for your subject here.


FAQ for external users with a valid library card


Access to the University Library

Please note: in order to use the University Library, external users (= all users, except staff and students of the University of Regensburg) need a valid library card (also in order to get access to our reading rooms). Of course, this can also be a valid libary card of the OTH Library or the State Library.

If you don't have a library card yet, you can apply for one via our online form. We will send you the library card via mail.

If your library card has expired, please send an email to ausweis.ub@ur.de to renew it.

If your library card is blocked, please contact the information team (info.ub@ur.de). Users with a blocked library card currently have no access to our reading rooms.

Which areas of the University Library are accessible?

  • Contact-free lending in the Central Library: Monday to Friday: 10:00 - 18:00
  • Reading rooms: please see our opening hours for external users

Which areas of the UB are not accessible?

Currently not accessible are the manuscript reading room, the information center, the textbook collection, the reference desk, the group study rooms and the multimedia center.
 

What hygiene and safety regulations currently apply in the University Library premises?

  • Proof of 3G in case of a 7-day-incidence exceeding 35 (does not apply to pupils who can present a pupil ID card)
  • Compliance with the distance regulations (1.5 meters)
  • wearing a medical mask ((if the minimum distance of 1.5 meters is maintained, the mask can be removed at the workplace)
  • Please note: From Monday to Friday, the tables are cleaned daily before the opening of the reading rooms. On weekends, each user is asked to clean the reading area on his/her own using the cleaning products provided.

Can I work in the reading room, at computer workstations or in the group study rooms?


A number of reading places can be used in all reading rooms of the sub-libraries during certain hours (see opening hours) by external users with a valid library card.

Compliance with the hygiene and safety regulations mentioned above is mandatory.

Group study rooms and computer workstations are still not available for use.
Please have your library card ready when entering the reading room.
Furthermore, we ask you to wear a medical mask in the reading room area ((if the minimum distance of 1.5 meteres is maintained, the mask can be removed at the workplace) and to observe the distance rule of 1.5 meters as well as the current regulations concerning the 3G proof requirement.

Note for trainee teachers and doctoral students:
PT: Doctoral students and trainee teachers who do not have a library card are requested to apply online for a library card for external users or to contact pt.ub@ur.de in advance by mail. Please indicate reading place *your subject* (e.g. reading place German Studies) as subject of the mail and wait for a response.

Law/Economics: Doctoral students* who do not have a library card are asked to apply online for a library card for external users or to mail wirtschaft.ub@ur.de or recht.ub@ur.de in advance. Please wait for a response.


Can I scan again?

There are scanners available in all reading rooms. Please scan only single chapters or a few pages (no whole books!) and keep your stay as short as possible. The scanner room in the Philosophicum is not open. Please note that currently no USB sticks are issued for loan.

Where can I find more information?

  • For general questions of any kind you can reach staff members of the University Library via the following phone number: 0941 943-3990 (Monday to Friday from 10:00 to 16:00).
  • You can currently only renew your library card online. To do so, please contact the following address: ausweis.ub@ur.de
  • You are always welcome to send us your request or question by e-mailinfo.ub@ur.de.
  • You can reach our chat information service Monday to Friday from 10:00 to 16:00 via the user "Auskunft UB".
  • If you have a subject-specific problem or concern, the subject specialists for the individual subjects are available to you at any time by e-mail. Find the respective contact person for your subject here.

Library Card

How can I apply for a library card?

Currently you can only apply for a library card online. The library card will be sent to your home by post.

How can I renew my library card?

At present, you can only renew your library card online. Please contact us by e-mail at ausweis.ub@ur.de.


Ordering and borrowing

Which collections can external users order and borrow?

The following collections can currently be ordered and borrowed by external users:

  • Stacks
  • Interlibrary Loan
  • State Library
  • OTH Library

The holdings can be ordered via the Regensburg Catalog plus and can be picked up at the contact-free lending area in the Central Library (Monday to Friday 10:00 - 18:00). 

When will my ordered books be available at the contact-free lending desk?

As usual, you will be informed via e-mail as soon as the media you ordered are ready for pick-up in the contact-free lending area. Please come to the lending area only after you have received a respective e-mail.


What do I have to keep in mind when picking up ordered items at the Central Library Circulation Desk?

  • Pick-up hours at the Central Library lending area: Monday to Friday, 10:00 - 18:00
  • The books are already booked to your user account
  • When collecting your ordered media in the lending area, we kindly ask you to observe the required distance regulations (at least 1.5 meters). Wearing a medical mask in the lending and waiting area is mandatory.


Can I borrow books from the textbook collection?

The lending of textbooks is currently restricted to members of the University of Regensburg, i.e. students and employees of the UR.


Can I borrow books from the reading rooms?

Borrowing of holdings from the reading rooms is currently restricted to members of the University of Regensburg, i.e. students and employees of the UR.

However, scanners are available in all reading rooms. Please scan only single chapters or a few pages (no whole books!) and keep your length of stay as short as possible.
Please note that currently no USB sticks are issued for loan and bring your own USB stick.

Can I order media via interlibrary loan?

Interlibrary loan is available to external users without restrictions. Orders can be picked up at the contact-free lending area at the Central Library between 10:00 and 18:00. As soon as the books and copies are ready for pick-up, we will inform you by e-mail. Therefore, we kindly ask you only to come to the contact-free lending area as soon as you have received a notification via e-mail.


Loan periods and returning media

For how long can I keep borrowed media?

There is a four-week loan period for books borrowed from the stacks.
If you have stored an email address in your library account, you will receive a reminder email from us advising you of the loan period end date. Regardless, please check your library account information regularly.
You can also return borrowed items by mail:

Universitätsbibliothek Regensburg, Ausleihe
Universitätsstr. 31
93053 Regensburg

Please include a note with your name and user number.

If you belong to a risk group and for this reason it is not possible for you to return borrowed media personally in time, please contact us at 0941-943 3990 (Monday to Friday from 10:00 to 16:00) or by e-mail.

Where do I return media?

In the lending area in the Central Library (Monday to Friday: 10:00 - 18:00) blue boxes are available for returns.

Can I renew overdue books?

If possible, you can renew your borrowed media via the Regensburg Catalogue plus. If renewal is no longer possible, please return them or send them to us by mail.

Can I make reservations?

You can make reservations for books from the stacks via the Regensburg Catalogue plus. You will be informed by e-mail as soon as the reserved item is ready for you.
If another user has made a reservation for one of the items you have borrowed, you will receive an e-mail. In this case, please return the book as soon as possible.

Can I return borrowed books to the library by mail?

You are welcome to return borrowed books to the UB by mail.
Please include a note with your name and user number.

Universitätsbibliothek Regensburg, Ausleihe
Universitätsstr. 31
93053 Regensburg


Contact information

I have further questions - how can I contact staff at the University Library?

  • For general questions of any kind, you can reach staff of the University Library at the following telephone number: 0941 943-3990 (Monday to Friday from 10:00h to 16:00h)
  • You are always welcome to send us your request or question by e-mail: info.ub@ur.de.
  • If you have a subject-specific problem or concern, the subject librarians for the individual subjects are always available by e-mail. The respective contact person for your subject.


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