University Library of Regensburg

Which areas of the University Library are currently accessible?

At the moment the following areas are accessible for members of the University of Regensburg:

• lending desk in the Central Library: Monday - Friday, 10:00h to 18:00h
• textbook collection: Monday - Friday, 10:00h to 18:00h
• Reading Room Medicine (only for members of the University Hospital (UKR)/students of medicine): Monday - Friday, 08:00h to 16:00h (borrowing and use of reading room spaces, no prior booking necessary, however the number of spaces is limited)
• Reading Rooms: Biology, Chemistry: Monday to Friday, 08:00h to 16:00h
• Reading Rooms: Mathematics, Sports**: Monday to Friday, 08:00h to 12:00h
  ** Access to the Sports Library via the emergency exit of the Reading Room (on the level of the Sports Parking Lot)
• Reading Room Physics: Monday to Friday, 12:00h to 16:00h

In contrast to the regular opening hours on campus, the reading rooms PT 1, PT 2, Law 1, Law 2 and Economics are open until 20h. The entrances to the PT and the Law and Economics buildings will therefore also remain open until 20h.

• Reading Room Philosophicum 1 (PT 1): borrowing of reading room materials, Monday - Friday, 08:00h to 20:00h; use of reading places, Monday - Friday, 08:00h to 13:00h and 13:45h to 19:30h (only after prior booking*, please note that your booking expires if you have not taken your seat one hour after the start of the time slot)
• Reading Room Philosophicum 2 (PT 2): borrowing of reading room materials, Monday - Friday, 08:00h to 20:00h; use of reading places, Monday - Friday, 08:30h to 13:30h and 14:15h to 19:45h (from July 13th, 2020 no previous booking necessary, however the number of places is limited)
• Reading Rooms Law 1* (Recht 1), Law 2* (Recht 2) and Economics (Wirtschaft): borrowing of reading room materials, Monday - Friday, 08:00h to 20:00h, use of reading places, Monday - Friday, 08:00h to 13:00h and 14:00h to 19:30h (only after previous booking*, please note that your booking expires if you have not taken your seat one hour after the start of the time slot)
  * At present, due to upcoming study, seminar and term papers, in agreement with the Law Faculty, only same-day loans from reading rooms Law 1 and 2 are possible.

* For the use of reading places in the reading rooms PT1, as well as Law/Economics, you have to book your seats in advance: booking of seats in these reading rooms via LSF ("Platzbuchung in Lesesälen"). You can make your booking for the respective day on the day before until 14:00h. Should the places not be fully booked in advance, the remaining places will be allocated on the respective day on site. Please note that your booking expires if you have not taken your seat one hour after the start of the time slot.

No prior booking is required for the use of the reading places in the other reading rooms. Please note, however, that only a limited number of reading places are available in all reading rooms in accordance with current hygiene and safety guidelines.

The General Reading Room, the Manuscript Reading Room, the Information Centre, the Multimedia Centre and the group work rooms are still not open to the public.

What are the current hygiene and safety regulations on the premises of the University Library?

• Limited number of persons in the reading rooms, the textbook collection and in the lending area.
• Maximum of ten persons in the waiting areas.
• Observance of the distance regulations (1.5 metres).
• Wearing a mouth-and-nose protection.

Can I work in the reading room, at computer workstations or in the group work rooms?

A number of reading places can once again be used in all reading rooms of the sub-libraries (except for the General Reading Room). Please note the regulations below. Group work rooms and computer workstations are still not available.

Reading places in reading rooms PT 1

Please book a place in the reading room before each visit via the LSF ("Platzsbuchung in Lesesälen"). You can make the desired booking for the respective day until 14.00h the day before.

Until further notice the reading places are open Monday to Friday from 08:00h to 19:30h and can be booked in two time slots:

• 08:00h to 13:00h or 13:45h to 19:30h

If you do not need a place after all, please cancel your booking in time (also via LSF) in the interest of your fellow students. The tables will be cleaned before each time slot.

Please have your library card ready when entering the reading room. Furthermore, we ask you to wear mouth-and-nose protection when entering the reading room and to observe the distance rule of 1.5 meters.

Please note that your booking expires if you have not taken your seat one hour after the start of the time slot.

PhD students and trainee teachers who are not matriculated and therefore cannot make bookings via LSF are requested to contact us in advance by e-mail to pt.ub@ur.de. Please enter Reading Place *your subject* (e.g. reading place German Studies) and your user number as the subject of the mail and wait for a reply, because these places are limited as well.

Reading places in reading rooms PT 2

No booking is necessary for the use of the reading places, but the number of places is limited according to the hygiene guidelines. The reading places are available Monday to Friday from 08:00h to 20:00h.

PhD students and trainee teachers who are not matriculated and therefore cannot make bookings via the LSF are requested to contact us in advance by e-mail to pt.ub@ur.de. Please enter *your subject* (e.g. reading place German Studies) and your user number as the subject of the mail and wait for a reply, because these places are limited.

Reading places in the reading rooms Law 1 and 2, Economics

The number of available reading places is limited in accordance with hygiene guidelines. Please book your place in the reading room before each visit via LSF ("Platzsbuchung in Lesesälen"). You can make the desired booking for the respective day until 14.00h the day before.

Until further notice, the reading places are open Monday to Friday from 08:00h to 19:30h and can be booked in two time slots: 08:00h to 13:00h or 14:00h to 19:30h. If you do not need a place, please cancel your booking in time (also via LSF) in the interest of your fellow students. The tables will be cleaned before each time slot. Please note that your booking expires if you have not taken your seat one hour after the start of the time slot.

The group rooms cannot yet be used.

Please have your library card ready when entering the reading room, wear a mouth-and-nose protection and observe the distance rule of at least 1.5 metres.

PhD students who are not matriculated and therefore cannot make bookings via the LSF are asked to contact us in advance by e-mail to recht.ub@ur.de or wirtschaft.ub@ur.de. Please enter your user number and wait for a response, as these places are also limited.

Reading places in the reading room medicine

The use of reading places in the medical reading room is only possible for students of medical courses and staff with access to the University Hospital of Medicine. No booking is necessary, but the number of places is limited according to the hygiene guidelines. The reading places are available Monday to Friday from 08:00h to 16:00h.

Reading places in the Reading Rooms Biology and Chemistry

No booking is necessary for the use of the reading places, but the number of places is limited according to the hygiene guidelines. The reading places are available Monday to Friday from 08:00h to 16:00h.

Reading places in the Reading Rooms Mathematics and Sports*

No booking is necessary for the use of the reading places, but the number of places is limited according to the hygiene guidelines. The reading places are available Monday to Friday from 08:00h to 12:00h.
* Access to the Sports Library is via the emergency exit of the Reading Room (on the level of the sports parking lot)

Reading places in the Physics Reading Room

No booking is necessary for the use of the reading places, but the number of places is limited according to the hygiene guidelines. The reading places are available Monday to Friday from 12:00h to 16:00h. 

Can I scan again?

Scanners are available in the reading rooms open for lending. Please only scan individual chapters or a few pages (not entire books!) and keep your stay as short as possible. The scanner room in the Philosophicum is not yet open.
Please note that currently no USB sticks are available for loan.

Where can I find more information?

• For general questions of any kind you can reach staff members of the University Library via the following phone number: 0941 943-3990 (Monday to Friday from 10:00h to 14:00h).
• You are always welcome to send us your request or question by e-mail: info.ub@ur.de.
• You can reach our chat information service Monday to Friday from 10:00h to 14:00h via the user "Auskunft UB".
• If you have a subject-specific problem or concern, the subject specialists for the individual subjects are available to you at any time by e-mail. Find the respective contact person for your subject here.

Who can order and borrow media from the University Library?

All students and employees of the University are entitled to borrow media.

Where can I order and/or borrow what media and where?

Media from the following locations are currently available to students and staff of the UR:

• Central holdings (Magazin): Can be ordered via the Regensburg Catalogue plus and can then be picked up in the lending area in the Central Library (Monday to Friday from 10:00h to 18:00h).
• Philosophicum 1 (PT 1), Philosophicum 2 (PT 2), Law 1* (Recht 1), Law 2* (Recht 2), Economics (Wirtschaft): Can be borrowed on site (Monday to Friday from 08:00h to 20:00h)
  * Currently, due to upcoming study, seminar and term papers, in agreement with the Law Faculty, only same-day loans from reading rooms Law 1 and 2 are possible.

Please note, that in contrast to the regular opening hours on campus, the reading rooms PT 1, PT 2, Law 1, Law 2 and Economics are open until 20h. The entrances to the PT and the law and economics buildings will therefore also remain open until 20h.

• Biology, Chemistry: Can be borrowed on site (Monday to Friday from 08:00h to 16:00h)
• Medicine: for medical students/members of the University Hospital (UKR) on site (Monday to Friday from 08:00h to 16:00h)
• General reading Room: can be ordered via the Regensburg Catalogue plus
• Textbook collection: can be borrowed on site via the self-check-out machine (Monday to Friday from 10:00h to 18:00h)
• State Library: Holdings from the State Library can again be ordered via the Regensburg Catalogue (important when ordering: select the branch "State Library", which you can find under the "Limit search" option). Please note: Orders can only be picked up at the State Library (Gesandtenstraße 13, 93047 Regensburg), not at the University Library.

How can I borrow books from the reading rooms already open for lending?

Reading rooms PT 1, PT 2, Law 1* (Recht 1), Law 2* (Recht 2), Economics (Wirtschaft):
Opening hours: Monday to Friday, 08:00h to 20:00h
​​​​​​​* Currently, due to upcoming study, seminar and term papers, in agreement with the Law Faculty, only same-day loans from reading rooms Law 1 and 2 are possible.

Please note, that in contrast to the regular opening hours on campus, the reading rooms PT 1, PT 2, Law 1, Law 2 and Economics are open until 20h. The entrances to the PT and the law and economics buildings will therefore also remain open until 20h.

Reading Rooms Biology, Chemistry: 
Opening hours: Monday to Friday 08:00h to 16:00h

Reading Rooms Mathematics, Sports*: 
Opening hours: Monday to Friday 08:00h to 12:00h
* Access to the Sports Library is via the emergency exit of the Reading Room (on the level of the Sports parking lot)

Reading Room Physics:
Opening hours: Monday to Friday 08:00h to 16:00h

Reading Room Medicine:
Opening hours: Monday to Friday, 08:00 h to 16:00h (Only for medical students and employees with access to the University Hospital)

Please note these current regulations regarding borrowing from the reading rooms:

• The lending of items from the reading rooms is currently restricted to students and employees of the UR. Please have your library card at hand.
• Access to the reading rooms is subject to hygiene and security guidelines (please also refer to the current notices on site):
  • separate use of the entrance and exit
  • limited number of people in the reading room
  • a maximum of ten people in the waiting area
  • compliance with the distance regulations (1.5 meters)
  • wearing a mouth-and-nose protector in the reading room area
• Please look up the shelfmarks of the books you wish to borrow in the Regensburg catalogue in advance. There will be no search facility in the reading room.
• Students can borrow a maximum of five books from the reading rooms; the loan period is 14 days. Exception: Currently, due to upcoming study, seminar and term papers, in agreement with the Law Faculty, only same-day loans from reading rooms Law 1 and 2 are possible.
• Books borrowed from the respective reading rooms can also be returned there.
• Scanners are available in the reading rooms. Please scan only individual chapters or a few pages (not entire books!) and keep your stay as short as possible. The scanner room in the Philosophicum is not open. Please note that no USB sticks are currently issued for loan.
• Separate instructions for the reading rooms in the Philosophicum:
  • The entrance for both reading rooms is located on the lower level of PT 2 (entrance on the level of the examination office/"Prüfungsamt").

Please keep your stay in all reading rooms as short as possible.

What do I have to pay attention to when collecting ordered media in the lending area of the Central Library?

Pick-up times in the lending area of the Central Library: Monday - Friday, 10:00h to 18:00h.

The books are already booked to your user account.

When you pick up your ordered media in the lending area, we kindly ask you to pay attention to the required distance regulations (at least 1.5 metres) and to the maximum number of people in the waiting area at the same time (maximum of ten people). In addition, a maximum of one person is allowed in the lending area at any one time. We recommend wearing a mouth and nose protector in the lending and waiting area.

How can I borrow books from the textbook collection?

The borrowing of textbooks is currently limited to members of the University of Regensburg, i.e. students and employees of the UR.

Opening hours of the textbook collection with self check-out:
Monday to Friday, currently 10:00h to 18:00h

Please look up the shelfmarks of the textbooks you would like to borrow in the Regensburg catalogue in advance. Shelfmarks of books in the textbook collection start with 17/... or 1710/... or 9117/... (hospital). This way, you can go directly to the respective shelf in the textbook collection without any detours and thus keep the duration of your stay in the textbook collection as short as possible. You also help to shorten the waiting time for all users. Please note that many textbooks are also available in electronic form.

Please also check the loan status ("borrowable" or "borrowed") in the Regensburg Catalogue in advance to make sure that the desired textbook is on hand.

Please note that borrowing is only possible via the self-check-out machine.

A blue box for returning textbooks is available at the entrance.

Textbooks located in the reading room Medicine can also be borrowed by means of contactfree self-loan (opening hours: Monday to Friday, 08:00h to 16:00h). However, due to the access restrictions of the clinic, this self-lending service is only available to students and staff of the Faculty of Medicine with access authorisation for the clinic.

Can I order media via the Regensburg catalogue?

Currently, students and staff of the UR can order media from the central holdings (Magazin) as well as the General Reading Room via the online catalogue.

In addition, holdings from the State Library can be ordered via the Regensburg Catalogue (important when ordering: select the branch "State Library", which you can find under the "Limit search" option). Attention: Orders can only be picked up at the State Library (Gesandtenstraße 13, 93047 Regensburg), not at the University Library.

Can I order media via interlibrary loan?

Since Monday, June 8th, 2020, interlibrary loan is again available without restrictions for all members of the University of Regensburg (both students and staff). This means that in addition to interlibrary loan orders for copies of articles, books can now again be ordered via interlibrary loan.

Unfortunately, it is no longer possible to send copies of articles as PDF files, as VG Wort has not extended its agreement to this procedure, which was valid until May 31, 2020.

All media ordered via inter-library loan can be collected in the contact-free lending area in the Central Library. You will be notified by the library via e-mail as soon as it is possible to pick up the ordered interlibrary loan media.

For how long may I keep borrowed media?

Borrowed media must from now on be returned in due time. From now on you will again receive reminders informing you of the end of the loan period.
If you are not on site, you can also return the media by mail:

Universitaetsbibliothek Regensburg, Ausleihe
Universitaetsstr. 31
93042 Regensburg

Please enclose a slip of paper with your name and user number.
The following deadlines apply to books borrowed after April 21st:

• Textbooks and books from the central holdings (Magazin): 4 weeks
• Books from the reading rooms: 2 weeks for students. (Exception: Currently, due to upcoming study, seminar and term papers, in agreement with the Law Faculty, only same-day loans from reading rooms Law 1 and 2 are possible.) For employees of the university, it is possible to withdraw from the department.

If you belong to a risk group and for this reason it is not possible for you to personally return borrowed media in time, please contact us by phone (0941-943 3990; Monday to Friday from 10:00h to 14:00h) or by e-mail.

Where do I return media?

Blue boxes are available for return in the lending area in the Central Library (Monday to Friday, 10:00h - 18:00h) and in the textbook collection area (Monday to Friday, 10:00h - 18:00h). Books from reading rooms can also be returned in the following respective reading rooms, which are currently open for lending:

• Philosophicum 1 (PT 1), Philosophicum 2 (PT 2), Law 1 (Recht 1), Law 2 (Recht 2) and Economics (Wirtschaft): Monday - Friday, 08:00h - 20:00h

Please note, that in contrast to the regular opening hours on campus, the reading rooms PT 1, PT 2, Law 1, Law 2 and Economics are open until 20h. The entrances to the PT and the law and economics buildings will therefore also remain open until 20h.

• Biology, Chemistry: Monday - Friday, 08:00h to 16:00h
• Mathematics, Sports*: Monday - Friday, 08:00h to 12:00h
  * Access to the Sports Library via the emergency exit of the Reading Room (on the level of the Sports parking lot)
• Physics: Monday - Friday, 12:00h to 16:00h
• Reading Room Medicine (only for students of medical courses and staff with access to the University Hospital): Monday - Friday, 08:00h to 16:00h

Borrowed media must be returned in due time with immediate effect. From now on you will again receive reminders informing you of the end of the loan period.

Can I have books that I have borrowed extended?

If possible, you can renew your borrowed media via the Regensburg Catalogue plus. If renewal is no longer possible, please return them or send them to us by post.

Reservations

From now on, you can again use the Regensburg Catalogue plus to reserve books from the central holdings (Magazin) and the textbook collection if you are a member of the university. You will be informed by e-mail as soon as the reserved medium is available for you.

If there is a reservation of another user for one of the media you borrowed, you will receive an e-mail. In this case, please return the book as soon as possible.

Can I return borrowed books to the library by mail?

You can also return borrowed media to the University Library by mail (see address below). Please enclose a slip of paper with your name and user number.

Universitaetsbibliothek Regensburg, Ausleihe
Universitaetsstr. 31
93042 Regensburg

What do I have to consider if I want to use the e-media of the UB from home?

Please note that you have to be logged into the university network via VPN to use e-media that are subject to a fee. To use library services please use the profile "VPN UR home" or "VPN UR puplic" via the FortiClient.

Information of the computing centre on VPN

VPN Instructions (PDF)

How can I access e-books?

At the University Library of Regensburg there is a wide range of e-books available, which you can access as a member of the University of Regensburg, independent of location and time.
If you want to limit your search to e-books, you can use the online catalogue of the University Library of Regensburg as usual. After entering your search terms you can limit your hit list to "e-books" on the left side of the screen. If you click on the button "Full text", you, as a member of the University of Regensburg, also gain access to e-books that are subject to a fee. Please note that you must be logged into the University network via VPN (see above): What do I have to consider if I want to use the University Library's e-media from home).

Regensburg catalogue plus

You couldn't find the e-book? You are welcome to send us your acquisition suggestions.

See also Extended Access to E-Media.

If you cannot access a particular e-book, please contact your subject advisor.

Please note that a simplified online admission procedure is currently available at the Bavarian State Library (BSB). This gives you access to the digital services and electronic media (e-books, e-journals, databases) licenced by the BSB for the duration of the closure of the BSB. In addition, you can use the BSB book delivery service at a fee

How can I access electronic journals?

The University Library of Regensburg offers a wide range of interdisciplinary electronic journals, which you can access as a member of the University of Regensburg, independent of time and place.

You can find all electronic journals licenced by the University Library via the Electronic Journals Library EZB. These are marked with a yellow dot. Please note the respective licenced volumes, which are displayed in brackets after the traffic light. To access these journals, you have to be logged in via VPN in the university network (see: What do I have to consider if I want to use E-Media of the UB from home).

Journals marked in green are freely accessible on the net.
Journals marked in red are not accessible.
Important: Individual articles can only be searched directly in the EZB if either the DOI or a combination of metadata, such as the title and authors, are known. Individual articles on a specific topic can be found in the Regensburg Catalogue via the Articles tab (in some cases a direct link to the full text is provided here via the EZB linking service) or in scientific subject databases and via scientific search engines (see also: How can I access databases?).

EZB

Please note that a simplified online admission procedure is currently available at the Bavarian State Library (BSB). This gives you access to the digital services and electronic media (e-books, e-journals, databases) licenced by the BSB for the duration of the closure of the BSB. In addition, you can use the BSB book delivery service at a fee

How can I access databases?

The University Library of Regensburg offers a wide range of interdisciplinary databases which you can access as a member of the University of Regensburg, independent of time and place.

If you are looking for literature on a specific topic, you can use the database information system DBIS to find all general and subject-specific databases available at the University Library of Regensburg. If you click on a database listed in DBIS, you will receive further information about the content and special features for using the respective database.

Please Note: At the moment, the user interface of DBIS is unfortunately only available in German.

Databases marked in green are freely available on the net.
To access yellow marked databases you have to be logged in via VPN in the net of the university (see: What do I have to consider if I want to use E-Media of the UB from home).

Currently, many publishers offer temporary access even to unlicenced content. In the following you will find a compilation of these offers, which are currently freely accessible, arranged by subject:

Extended offer of electronic media or go.ur.de/corbib

Please note: As these are only activated by the publishers as a gesture of goodwill in view of the current special situation, you will not find most of the respective content in the Regensburg Catalogue plus, but must enter your search directly via the publishers' pages.

In most cases, it is necessary to be logged into the University Network via VPN (PDF) to access the content of the publishing houses.

If you have problems accessing a specific offer, please contact your respective subject specialist.

Please note that a simplified online admission procedure is currently available at the Bavarian State Library (BSB). This gives you access to the digital services and electronic media (e-books, e-journals, databases) licenced by the BSB for the duration of the closure of the BSB. In addition, you can use the BSB book delivery service at a fee

Can I also access legal databases from home during the period of closure?

From now on, you can also access the legal databases from home via VPN.

• Juris
• Wolters Kluwer Online
• Beck-online
• Beck e-library

can be accessed. Please refer to this manual for access to the Beck contents.

Unfortunately, the conventional access to Beck-Online from the campus (e.g. staff office) had to be deactivated for technical reasons. Therefore, it is mandatory to create an account at Beck-Online until the UB is reopened.

Simplified admission to the e-media offer of the BSB Munich

Please note that a simplified online admission procedure is currently available at the Bavarian State Library (BSB). This gives you access to the digital services and electronic media (e-books, e-journals, databases) licenced by the BSB for the duration of the closure of the BSB. In addition, you can use the BSB book delivery service at a fee

Which textbooks are available electronically for my subject?

Many of the textbooks that you can find in print in the textbook collection are also available as e-books. Simply search the Regensburg Catalogue plus for the desired textbook and use the filter on the left titled "e-book". You can download the e-book by clicking on the full text button. Please note that you have to be logged into the university network via VPN (PDF).

In the following you will find a list of all textbooks (PDF, 165 pages, only available in German) which are available as print editions in the textbook collection and which we also provide as e-books. Please note that the list is only intended to provide a first overview and is not up to date. It's still worth taking a look at the Regensburg Catalogue plus: Here you may find other interesting e-books on your topic, as well as, all newly acquired e-books, updated daily.

If you miss a particular e-book, you are welcome to send us a purchase suggestion (German form). We will then immediately check whether we can provide the textbook for you in electronic form.

If you have problems accessing a specific offer, please contact your respective subject specialist.

Currently, some publishers still offer temporary access even to unlicenced content. In the following you will find a compilation of some of the currently still freely accessible offers, arranged by subject:

Extended offer of electronic media or go.ur.de/corbib (both unfortunately only availabe in German)

Please note: As these are only activated by the publishers as a gesture of goodwill in view of the current special situation, you will not find most of the respective content in the Regensburg Catalogue plus, but must enter your search directly via the publishers' pages.

In most cases, it is necessary to be logged into the University Network via VPN (PDF) to access the content of the publishing houses.

If you have problems accessing a specific offer, please contact your respective subject specialist.

Simplified admission to the e-media offer of the BSB Munich

Please note that a simplified online admission procedure is currently available at the Bavarian State Library (BSB). This gives you access to the digital services and electronic media (e-books, e-journals, databases) licenced by the BSB for the duration of the closure of the BSB. In addition, you can use the BSB book delivery service at a fee

Scientific information on COVID-19 and SARS-CoV-2

List of selected resources for healthcare professionals.

Can I currently renew my library card?

You are welcome to contact us by telephone (0941 943-3990) or by e-mail. We will then clarify with you the various options for renewal.

Will library tours or courses, e.g. on Citavi, continue to take place during the library closure?

Under Dates and registration you can find information about our current digital training courses.

Until further notice, the weekly Citavi and Zotero consultation hour will take place via e-mail and a web meeting in Zoom. You will also find all information on our homepage: www.uni-regensburg.de/bibliothek/schulungen/studierende/citavi

Unfortunately, until further notice no guided tours or courses can take place in on-site form.

Can I hand in my dissertation while the library is closed?

Doctoral theses cannot be handed in during the library closure period.
The telephone of the university publication office is not manned during the closure period. Please send us your enquiries by e-mail to dissertationen@uni-regensburg.de, we will be happy to answer any questions you may have. At https://epub.ur.de you will find important information and can create an entry for an online dissertation.

I have questions about copyright - who can I contact?

If you have any questions on the subject of copyright, please visit the page Copyright at the University of Regensburg or contact the appropriate contact person directly at urheberrecht@ur.de.

I have further questions - how can I get in contact with the staff at the University Library?

• For general questions of any kind you can reach staff members of the University Library at the following phone number: 0941 943-3990 (Monday to Friday from 10:00 to 14:00).
• You are welcome to send us your request or question by e-mail at any time: info.ub@ur.de.
• You can reach us through the chat information desk Monday to Friday from 10:00 to 14:00 via the User "Auskunft UB" (more information).
• If you have a subject-specific problem or concern, the subject specialists for the individual subjects are available to you at any time by e-mail. You can find the respective contact person for your subject here.