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• "Quantitative Approaches for Modeling Information Quality in Information Systems", Hristova, 2016

  Publikation

  The dissertation deals with the quantitative measurement of information quality as well as the consideration of the measurement results in decision...

  Publikation auf epub.uni-regensburg.de: "Quantitative Approaches for Modeling Information Quality in Information Systems" (externer Link, öffnet neues Fenster)

• "Social Engagement and Customer Profitability in Online Customer Networks", Klier, Klier, Lindner, 2016

  Publikation

  The rapid growth of the Internet has led to a revolution in the relationship between customers and companies. After the first experiences on social...

  Publikation auf epub.uni-regensburg.de: "Social Engagement and Customer Profitability in Online Customer Networks" (externer Link, öffnet neues Fenster)

• "The Impact of Social Engagement on Customer Profitability - Insights from a Direct Banking Institution’s Online Customer Network", Felgenhauer, Klier, Klier, Lindner, 2017

  Publikation

  The digital transformation leads to an enormous change in the customer-firm relationship. Recently launched firm-sponsored online customer networks...

  Publikation auf epub.uni-regensburg.de: "The Impact of Social Engagement on Customer Profitability - Insights from a Direct Banking Institution’s Online Customer Network" (externer Link, öffnet neues Fenster)

• "Customer lifetime network value: customer valuation in the context of network effects", Däs, Klier, Klier, Lindner, Thiel, 2017

  Publikation

  Nowadays customers are increasingly connected and extensively interact with each other using technology-enabled media like online social networks....

  Publikation auf epub.uni-regensburg.de: "Customer lifetime network value: customer valuation in the context of network effects" (externer Link, öffnet neues Fenster)

• "Multi-user Service Re-Selection: React Dynamically to Events occuring at process Execution", Mayer, 2017

  Publikation

  Publikation auf epub.uni-regensburg.de: "Multi-user Service Re-Selection: React Dynamically to Events occuring at process Execution" (externer Link, öffnet neues Fenster)

• "Enterprise Social Networks – Contributions to Research with respect to Actor Roles in Knowledge Management, the Role of Formal Hierarchies, and Network Evolution", Wiesneth, 2017

  Publikation

  In recent years, a new class of information technologies, called social media, has soared in popularity, and increasingly becomes part of people’s...

  Publikation auf epub.uni-regensburg.de: "Enterprise Social Networks – Contributions to Research with respect to Actor Roles in Knowledge Management, the Role of Formal Hierarchies, and Network Evolution" (externer Link, öffnet neues Fenster)

• "Customers’ Influence Makes or Breaks Your Brand’s Success Story – Quantifying Positive and Negative Social Influence in Online Customer Networks", Baethge, Klier, Klier, Lindner, 2017

  Publikation

  The ongoing proliferation of digital technologies is reshaping the customer-firm relationship by providing new possibilities for companies and...

  Publikation auf epub.uni-regensburg.de: "Customers’ Influence Makes or Breaks Your Brand’s Success Story – Quantifying Positive and Negative Social Influence in Online Customer Networks" (externer Link, öffnet neues Fenster)

• "“Thanks for sharing”—Identifying users’ roles based on knowledge contribution in Enterprise Social Networks", Cetto, Klier, Richter, Zolitschka, 2018

  Publikation

  While ever more companies use Enterprise Social Networks for knowledge management, there is still a lack of understanding of users' knowledge...

  Publikation auf epub.uni-regensburg.de: "“Thanks for sharing”—Identifying users’ roles based on knowledge contribution in Enterprise Social Networks" (externer Link, öffnet neues Fenster)

• "Power of Mobile Peer Groups: A Design-Oriented Approach to Address Youth Unemployment", Klier, Klier, Thiel, Agarwal, 2019

  Publikation

  To investigate the societal value of digital peer groups in the context of youth unemployment, one of society's most pressing problems, we developed a...

  Publikation auf epub.uni-regensburg.de: "Power of Mobile Peer Groups: A Design-Oriented Approach to Address Youth Unemployment" (externer Link, öffnet neues Fenster)

• "Network-oriented Customer Valuation and Social Engagement Analysis in Online Customer Networks", Lindner, 2019

  Publikation

  The ongoing development of the Internet in the last two decades has an increasing impact on society and business. The digital revolution changed the...

  Publikation auf epub.uni-regensburg.de: "Network-oriented Customer Valuation and Social Engagement Analysis in Online Customer Networks" (externer Link, öffnet neues Fenster)